What An "Eligible Charge" Is

An "eligible charge" is one the dentist makes to you for a covered dental service furnished to you or a covered Dependent, provided the service is included in the list of Covered Dental Expenses and not listed under Exclusions.

A charge is considered incurred on the date the service is received, rather than on the date the charge is made.  In the case of root canal therapy, or dentures, which may require multiple appointments, the date the expense is incurred will be the date the service is finally completed.  For dentures, this date will be the date the prosthetic device is installed.  For root canal therapy, this will be the date the canal is closed.

All expenses are assessed on a reasonable and customary basis.  Lab fees may be cut back accordingly.